The Bean Doctor makes its best effort to meet the timing commitments to get you your equipment quickly. Please thoroughly review this so that you know what to expect regarding receipt of your order with us.
General Terms
We ship to the contiguous United States. We currently do not ship outside of the United States.
Order Cancellation and Changes
No cancellation after processing purchase order.
Shipping Method
Free shipping within the Continental US.
We reserve the right to use a different shipping carrier (using a comparable service) than what was selected at checkout.
Tracking Information
We will provide a tracking numbers to your order at the time of shipment or as soon as they are available. Any package over $750 will have a signature requirement, and for security purposes we will not remove that requirement for any reason.
Address Changes
Packages will be delivered to the address confirmed on your order. For security, address changes cannot be made after the order is placed. We are unable to change shipping addresses, redirect, or place a hold on a shipped package.
Refused Delivery
If you elect to refuse the delivery of the items you ordered from The Bean Doctor or return items without requesting a RMA (Return Merchandise Authorization), a 20% restocking fee plus original shipping charges will be deducted from your refund.