Why Use a Professional?

This may seem like a silly questions because so many people would like to try to fix things on their own.  However, when you are dealing with a piece of machinery that’s thousands of dollars you should probably protect your investment. Let’s face it, it’s hard to run a coffee shop in St. Louis without espresso.

However, sometimes the machines do breakdown.  There are several steps to protect your machine, but the most important one being: have it professionally maintained.  This should be done every 3-4 months in order to provide the best and most consistent espresso.

The Bean Doctor’s full service offer is complete maintenance. We tailor out a flexible approach to satisfy our customers. We want to get you back to your daily routine as quickly as possible. With our 24/7 service guaranteed, our engineers should be able to accommodate any work schedule.

With The Bean Doctor’s full service repair you will get the following:

• Complete descaling by professional technicians
• Thorough deep clean of the inside of your machine
• Your coffee machine will get calibrated
• The Bean Doctor will replace coffee machine elements and lubricate them
• We will assess every part of your machine to ensure it is running it’s best when we leave

Your espresso machine is a beautiful and expensive piece of machinery.  In order to improve the usage of your investment, contact The Bean Doctor to assist with barista training.

Grinder

Another irreplaceable piece in your café is your grinder. Without the grinder you would not be able to produce the best and most perfectly ground cup of coffee in town. At the same time, your grinder take a beating throughout the day keeping your customers happy and full on caffeine. If your grinder is slow or jammed or your grounds are coming out too course, it is time to call The Bean Doctor.  No matter if your grinder is with a doser or automatic we can offer the services to get it back on track. We provide the following:

• Calibrating your grinder
• New set of doser springs (if required)
• New set of burrs
• De-greasing – from the coffee oil build up
• Adjusting your grinder to fit your specific needs

We are also available to help train your staff how to avoid selling beverages with watery beans (over-extracted) or wasting coffee beans.  This will help to guarantee your customers are receiving the perfect cup of coffee each time. When you are able to provide a great cup of joe every time, your customer base is sure to grow.