Contact Us
We’re here to help with all your coffee equipment needs.
Reach out to The Bean Doctor for expert advice, service inquiries, or to schedule a free consultation. Contact us today and ensure your coffee service is second to none!
Email Us
Sales Hours
Monday-Friday: 8am – 4:30 pm (cst)
Saturday: Limited Hours
Sunday: Closed
Holiday Hours: Closed Major Holidays
Phone: (866) 890-6847
Email: [email protected]
Showroom Location
8220 Exchange Way
St. Louis, MO 63144
Roasting FAQs
How does the roasting process affect the caffeine content of coffee?
Contrary to popular belief, the roasting process has minimal impact on the caffeine content of coffee beans. Both light and dark roasted coffees have similar caffeine levels, with variations more dependent on the coffee species (Arabica vs. Robusta) and brewing method used.
Can the roast level of a coffee bean affect how it should be brewed?
Yes, the roast level can influence the ideal brewing method. Light roasts generally perform well with methods that allow for a more gradual extraction, such as pour-over or Aeropress, to fully express their subtle flavors. Darker roasts are often preferred for espresso or French press, which emphasize their rich, bold characteristics.
Equipment FAQs
What should I consider when choosing a coffee machine for my business?
Selecting the right coffee machine involves considering your volume of service, the types of beverages you wish to offer, and the space available in your establishment. Bean Doctor offers a free on-site consultation to help you assess these factors and recommend the best equipment to meet your specific needs, ensuring that you make an informed decision that enhances your service efficiency and customer satisfaction.
How does Bean Doctor ensure the quality of refurbished coffee machines?
Our refurbished coffee machines undergo a meticulous process that includes thorough cleaning, replacement of worn parts with high-quality components, and rigorous testing by our certified technicians. This ensures every refurbished unit meets the same high standards as our new equipment, providing reliability and exceptional performance.
Service FAQs
How often should I schedule preventative maintenance for my coffee machine?
We recommend scheduling preventative maintenance on a quarterly basis to keep your coffee machine in optimal condition. Our preventative maintenance program includes a detailed 20-point checklist to identify and address any issues before they become major problems, ensuring your machine continues to deliver excellent coffee.
What does The Bean Doctor's emergency on-demand service include?
Our emergency on-demand service is designed to address urgent repair needs for your coffee equipment. When you encounter an unexpected breakdown or critical issue, our technicians are ready to respond quickly with the necessary tools and parts. We aim to minimize downtime, ensuring your coffee service is restored and running smoothly as soon as possible.
The Bean Doctor
St. Louis, MO 63144
